If a buyer doesn't pay for an item you sold, go to the Dispute Console and click on Report an Unpaid Item. Sellers can report an Unpaid Item up to 45 days after the transaction date. eBay sends the buyer an email notice and displays a pop-up message if the buyer signs into eBay within 14 days of filing.
The buyer can choose to pay now, report payment, or communicate directly with the seller. The seller can close the dispute after the buyer has responded at least once, or if the buyer does not respond within 8 days.

How the dispute is resolved may affect Final Value Fees charged to the seller, and the buyer could be given an Unpaid Item strike.
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