eBay Express merchants who also sell on eBay base their reputations on buyer feedback. The higher the feedback score, the more eBay experience. Shoppers can tell the reliability and trustworthiness of a merchant by the percent of positive feedback and by reading feedback comments.
When you complete a purchase on eBay Express, you'll be asked to leave feedback for the merchants you shopped with.

To learn more about how the feedback system works, check the Further Information link at the end of this lesson to see "Feedback and the eBay Community."
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