Very few things please a buyer more than prompt shipping. And by the same token, few things will sour buyers more quickly than damaged or delayed shipments. Take the time to carefully select carriers appropriate to the items you are shipping, and offer alternatives that meet the needs of individual buyers for cost and speed of service. Remember that buyers will rate you on shipping speed and costs in the Detailed Seller Ratings, so it pays to be fast and reasonable.
Tip: Insuring and tracking all shipments helps protect you as the seller in case something goes wrong in the shipping process.
Another tip: If you are delayed in shipping, let the buyer know. Constant updating will help allay any buyer concern.
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