Since most of the problems between sellers and buyers are misunderstandings, it is absolutely essential that all of your communications with potential buyers are clear. This begins with the Item Description. Try to anticipate buyer questions and provide the answers in your description. Make sure photographs are clear and descriptive, too. Take pains to show and describe any damage or questionable parts of an item, so there are no surprises.
It's a seller's task to win over a potential buyer with an honest, professional sales presentation. eBay sellers should think of their item descriptions as their sales presentations. Sellers should also keep in mind that Detailed Seller Ratings include communication and item description accuracy. |
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